Monday, September 1, 2008

BEWARE: iPhone Firmware 2.0.2 is for Crap! and so is Backup!

Okay, maybe that was a bit harsh sounding but I'm more than a little bit aggravated after having to reload my iPhone not once but twice now and the wife's iphone as well; and before you go saying what about the backup let us just say have you actually tried it!


Today is Labor Day and while I'm enjoying being on a holiday from work this firmware has forced me to work the majority of the weekend.

All of this started after updating to 2.0.2 which came out just before we left on vacation.  I updated both mine and my wife's and made sure I did a complete backup just prior to the trip.  Now I will say we had no troubles on the vacation but then of course we were not using them all that much. On the Monday just after we got back I got a harsh email from the wife talking about all her information was lost for an app she was using.  Now I like everybody else attributed it to the app and it being a 1.0 version.  I told her that I could just restore from her backup and she would just have to add back whatever she updated since the last backup.

- First sign of trouble number one:  When I went to do her backup it found it no problem but after starting it could not continue as the "backup was corrupt".  Well that really sucked but the wife drove on and just recreated her missing information.  [background info: the wife sync's with our HTPC which is a WinXP box and has all our music on it.  This box has been in service for over 5 years and although recently updated with newer hardware we have never had a problem with it other than a power supply failure.  It syncs with a 3rd Gen and 5th Gen iPod, a 1st Gen iPod Touch and most recently her iPhone 3G.]

- Sign of trouble number two:  Last Monday I was using my iPhone like I usually do, reading a few news articles with the NetNewsWire app and then quitting that app and starting the iPod player because my commuter bus had arrived.  I listen to music on the way to work every morning.  Well everything was normal until the first song finished.  There was a long pause of silence...really long...way to long...I'm clicking the play button on my Etymotic HF2's (earphones) and nothing is happening.  So I take the iPhone out of my hip holster to see what the "F" is going on.  The iPod app is frozen.  Well that's just great isn't it.  I reset the iPhone (pwr+home).  After it restarts I launch the iPod app.  Holy Shit! all my music is gone and it's telling me I need to load some music or connect to iTunes (pretentious SOBs).  Wonderful! I have a corrupt iTunesdb (verified by the fact that I have over 10gigs of file space in use but zero music and zero videos).  Okay, what to do now...commute is over an hour long and I cannot stand listening to my fellow passengers.  I know, I will use the Last.fm or AOL Radio app.  Kewl - I knew there was a reason I kept those apps on there.  So I launch Last.fm.  It starts and...and...and...it quits.  Damn...@#@#$%%^^^ and a bunch of other extreme expletives that my 20+ years in the Army taught me so well.  Okay, let's try AOL radio; ditto - same thing happens.  Okay, lets try anything - Nadda, nill, nothing.  So I'm carrying an expensive paperweight at this point.  Thank goodness I also carry my 80gig 5th Gen Video iPod for watching podcasts on my way home (I use it with a Phillips DVD/iPod player which gives me a 7" viewing screen) and has my entire music library on it as well.  Okay crisis to work averted.  I can listen to my music and drown out the sounds of the bus and passengers. [background info: I sync my iPhone with my MacBook Pro running Leopard (you see where I'm going don't you) and I also ensured I had a successful backup after the upgrade to 2.0.2.

When I get home I tell the wife I have just experienced a similar problem with losing stuff on my iPhone.  I'm a bit skeptical after what happened to the wife but I figure hey I'm on a different computer, different OS and it's a Mac right? WRONG!  Same damn thing!!!  Your backup is corrupt.  Only difference is because I have a corrupt iTunesdb on my iPhone I have to do a complete restore which wipes out everything.  Even after it reconnects it tells me that there is a backup for this iPhone and would I like to do a restore.  Same flipping problem.  It can't because it's corrupt. 

So I after I get my music reloaded and my apps put back I do not worry about setting everything back up the way I had it.  At this point I just want to listen to music on the way to work and be able to answer a phone call from the wife.  This was Monday night and because I have a plan and I want to test it out this weekend - fast forward to today.

- Sign of trouble number three (or the final straw and this angry post):  I have used my iPhone without incident since I reloaded it Monday night.  I decide I want to do a good sync, a successful backup and then go ahead and do an immediate restore before I go through the trouble of setting everything backup the way I had it.  Well long story short while the backup was not corrupt (at least not indicated by iTunes) the restore would never finish and always left my iPhone in a quite unstable state.  I have since just said to hell with it and hope that Firmware 2.1 will be out soon (like when the Apple September product announcements are made).  I know they have seeded it to the developers and it has had numerous RC (release candidates).  It has taken me until today to finish setting everything back the way I had it.  It is working fine and I just have to hope it doesn't crash hard like it did before because the morale of this post is the firmware and backup of 2.0.2 is for Crap!

0 comments: